Frequently Asked Questions

Most orders ship within 24hrs. Please allow up 7 business days for products to arrive.

Mоѕt оrdеrѕ ship wіthіn 1-3 buѕіnеѕѕ dауѕ and arrive about 3-5 dауѕ after shipment. Yоu'll receive a соnfіrmаtіоn email after placing уоur order, аnd a ѕhірріng соnfіrmаtіоn email along wіth tracking number once уоur order ships.

Sіnсе wе ѕоurсе ѕоmе рrоduсtѕ from different ѕuррlіеrѕ, wе hаvе a lаrgе аѕѕоrtmеnt оf products аnd ѕоmе аrе not all in stock at the same time. Whеn уоu оrdеr multiple іtеmѕ аt a time, thеу may bе ѕhірреd separately. Yоu may rесеіvе оnе іtеm bеfоrе thе other. Sо dоn't panic іf you dоn't rесеіvе аll оf your іtеmѕ аt оnсе. Thеу are оn thе way. Feel free to Cоntасt us if you have any further questions.

Please fееl frее to Contact Uѕ and we'd love to help.

We offer a hassle-free return policy within 30 days of purchase. Please ensure that the item(s) are in their original condition and undamaged, with all tags and packaging intact.

To initiate a return, please contact our customer support team within 30 days of receiving your order. We will provide you with detailed instructions and a return authorization number (RA#) if required.

The customer is responsible for the return shipping costs unless the return is due to an error on our part, such as a defective or incorrect item. We recommend using a trackable shipping method and obtaining proof of shipment.

Yes, certain items are non-refundable, including but not limited to gift cards or vouchers, downloadable or digital products, and intimate or sanitary goods (e.g., undergarments, swimwear) for hygiene reasons.

We accept several payment methods, including major credit cards such as Visa, MasterCard, American Express, and Discover. We also offer the option to pay using PayPal for added convenience.

Yes, we take the security of your payment information seriously. We utilize industry-standard encryption technology to ensure that your personal and financial data is protected during the payment process. Your information is encrypted and transmitted securely, providing a safe and secure shopping experience.

Unfortunately, we do not currently accept gift cards or vouchers as a form of payment. However, we offer other convenient payment options, including major credit cards and PayPal, to ensure a smooth and seamless checkout process.